One of the most significant ideas I've heard in the last few weeks came from a conversation with Rama who sits in the next cubicle to me. I'd watched a demo of the printcast technology which HP has now licensed out and which is changing the way local government happens in this hugest of democracies. I was asking her about the process of identifying new projects to work on in the field of education.
I have no idea how one comes up with new ideas and asked whether she started by looking for the failures in current practice. On the contrary, Rama said she preferred to find what was really working and think of ways to scale it up. This has stayed with me and continued to be a useful conceptual tool. It's a brilliant encapsulation of the creative method. Suddenly I can see the point of technology. It's the means by which we actively participate in our evolution.